At Body Mind Universe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.
Depending on how you use our website, we may collect:
Your name
Your email address
Information relating to your purchases
Account information
Information you choose to provide when contacting us
Basic technical information such as your IP address, browser type, device information, and website usage data
Name
Email address
Payment and transaction information
Account information
Information you provide when contacting us
We use your information to:
Provide access to purchased programs
Process payments and manage purchases
Create and manage your account
Respond to your enquiries and provide customer support
Send important service-related communications
Improve our website, services, and user experience
Comply with legal and regulatory obligations
Send marketing communications where you have chosen to receive them
Where required by applicable data protection laws, including the General Data Protection Regulation (GDPR), we process your personal information on one or more of the following legal bases:
Performance of a contract with you
Compliance with legal obligations
Our legitimate interests in operating and improving our business
Your consent, where required
We use Stripe as our third-party payment processor to securely process payments made through our website.
When you make a purchase, Stripe may process information necessary to complete and verify the transaction, including payment and billing information.
We do not store your complete payment card details on our own systems. Stripe processes payment information in accordance with its own privacy and security practices.
Some of our service providers may process personal information outside your country of residence, including outside the European Economic Area (EEA). Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
We retain personal information only for as long as necessary to:
Provide our services
Fulfil contractual obligations
Comply with legal requirements
Resolve disputes
Protect our legal rights
When information is no longer required, it is securely deleted or anonymised where appropriate.
- Essential Cookies
Our website may use cookies and similar technologies to:
Ensure the website functions correctly
Remember your preferences
Understand how visitors use our website
Improve our services
Where required by law, non-essential cookies will only be used with your consent.You can manage your cookie preferences through your browser settings or any cookie preference tools available on our website.
- Analytic Cookies
We use Google Analytics to understand how visitors interact with our website. Information collected may include:
Pages visited
Time spent on the website
Browser and device type
Approximate geographic location
Referral source
Website performance metrics
This information is used only to improve our website and user experience.
- Advertising & Marketing Cookies
We use the following technologies to measure and improve our marketing campaigns:
Google Ads Conversion Tracking
Google Ads Remarketing
Meta Pixel (Facebook & Instagram)
These technologies may collect information such as:
Pages viewed
Products or programs viewed
Actions taken on our website
Device and browser information
IP address
Advertising identifiers
Referral source
This information helps us:
Measure the effectiveness of our advertising campaigns.
Understand which advertisements lead to purchases or other conversions.
Show more relevant advertisements on Google, Facebook, Instagram, and their advertising networks.
Limit the number of times you see the same advertisement.
We do not sell your personal information.
Our website uses services provided by:
Google Analytics
Google Ads
Meta Platforms
These providers may process information according to their own privacy policies.
You can control or delete cookies through your browser settings.
You can also manage advertising preferences through:
Google's Ads Settings
Facebook's Ad Preferences
Depending on your location, you may also be presented with a cookie consent banner allowing you to manage your cookie preferences.
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Object to certain processing
Request restriction of processing
To exercise these rights, please contact us using the details below. If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.
To exercise your rights, please contact us here: info@bodymindunivrse.com
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
Know what personal information we collect.
Request access to your personal information.
Request deletion of your personal information, subject to legal exceptions.
Correct inaccurate personal information.
Request information about how your personal information is used.
Exercise your rights without discrimination.
California residents may also have the right to opt out of the sharing of personal information for cross-context behavioral advertising where applicable.
Requests may be submitted using the contact information below.
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While no online service can guarantee absolute security, we continuously work to protect the information entrusted to us.
We may update this Privacy Policy from time to time.The latest version will always be available on this page together with the date of the most recent update.
Business identification details are available in our Terms of Service. If you have any questions regarding this Refund Policy or your purchase, please contact us here: info@bodyminduniverse.com